About Us

Silk Fold sells phone and cable accessories for everyday use. Our catalog is focused on chargers, cables, stands, mounts, clips, trays, organizers, and simple tools that help you keep devices powered and cords under control.

We operate as an online store only. We aim for honest listings, clear policies, tracked shipping inside the United States, and support that uses the same company name, email, and phone everywhere on this website.

What we sell

  • USB-C, Lightning, and everyday charging cables
  • Wall chargers, wireless charging pads, and multi-port chargers
  • Phone stands, car mounts, and desk-friendly holders
  • Cable clips, trays, boxes, and protectors for tidy setups

We do not sell bedding, wellness fillers, or unrelated fashion categories on this store. If a listing does not match what you receive, our Refund Policy explains how wrong-dispatch and defective cases are handled.

Who operates Silk Fold

Silk Fold is the customer-facing brand. The legal entity behind the store is IREX MEDIA US LLC, a United States company. Orders, invoices, refunds, and customer support for purchases on https://silkfold.store are handled under that entity.

Full registered company details are published on our Legal Notice page. We keep the legal name, support email, phone, and addresses consistent across About, Contact, Legal Notice, and our store policies so Google Merchant Center and customers see the same facts.

How we fulfill orders

  • Ship-from address: 44224 Sterling Hwy #3, Soldotna, AK 99669, USA. Orders leave from this address.
  • Registered office: 7901 4th St N, Ste 17196, St. Petersburg, FL 33702, USA. This is the LLC registration address used for legal and company mail.
  • Neither address is a walk-in retail storefront or a public drop-off counter for returns unless we instruct you in writing for an approved case.
  • We ship within the United States only. Free shipping on orders over $50. Flat $6.99 under $50.
  • Processing: 3-4 business days. Delivery after ship: typically 4-9 business days. Estimated total: up to 13 business days.
  • Order cut-off: 5:00 PM EST. Orders after cut-off or on weekends begin the next business day.

Payment and returns (plain summary)

Orders are paid by direct bank deposit. Full steps are on the Payment Policy page.

Returns are accepted within 14 days of delivery only for wrong dispatch by Silk Fold or a defective product, with clear photo and video proof. Buyer's remorse, change of mind, and general preference returns are not accepted. See the full Refund Policy.

Customer support

Brand: Silk Fold

Legal entity: IREX MEDIA US LLC

Website: https://silkfold.store

Email: support@silkfold.store

Phone: +1 786 927-6074

Hours: Monday-Friday, 9:00 AM-5:00 PM (ET); Saturday-Sunday closed

Ship-from address: 44224 Sterling Hwy #3, Soldotna, AK 99669, USA

Registered office: 7901 4th St N, Ste 17196, St. Petersburg, FL 33702, USA

Law / venue: Florida, United States (LLC registered)

For order help, include your order number. We aim to reply within one business day during support hours.

Related pages

Contact Us · FAQ · Legal Notice · Shipping Policy · Refund Policy · Payment Policy